Returns/Exchanges Policy
Gym Digs carries quality products and we want you to be completely satisfied with your purchases. However, if you should have to return or exchange an item, please follow our return policy.
Returns on Christmas Gifts: Order your Christmas gifts early from Gym Digs, and we'll waive our normal 30-day return policy. Since Christmas gifts are often purchased well in advance, any item purchased from Gym Digs as a Christmas gift (in November or December) may be returned AFTER Christmas for EXCHANGE ONLY (if returned AFTER 30 days of merchandise receipt). Cash/credit refunds will only be granted if the item is returned WITHIN 30 days of merchandise receipt. As with any other return, authorization must be obtained within 30 days after the Christmas holiday, and item must be in its original unworn condition and with all original tags still attached. All conditions listed below apply.
No cash/credit refunds or exchanges after 30 days of receipt of goods, no refunds or exchanges on worn items.
All merchandise MUST be in its original, new condition. Please do not remove any tags or dispose-of the receipt or shipping box until you are satisfied with your purchase. Unworn or unused items that have had the tags removed will be subject to a 10% re-stocking fee. Garments that have been worn or items that have been used will not be accepted for exchange or refund.
Gym Digs DOES NOT refund shipping charges on returned items.
Gym Digs DOES NOT refund shipping charges on item(s) returned for exchange, though we will ship the exchanged item(s) back to the customer free of charge. Note: if you return an item for exchange, Gym Digs will ship your exchanged item to you free of charge. However, if you return the item more than once for exchange, you will be charged for Shipping & Handling.
If a mistake was made on our part, we will pay up to $10.00 for return shipping. For customer mistakes (wrong size ordered, wrong color ordered, etc.), customer must pay for return shipping.
It is the customer's responsibility to ship an item back to Gym Digs for return or exchange. Please insure item(s) to be shipped back to Gym Digs for return or exchange.
Your sales receipt must accompany the merchandise being returned or exchanged. Returns or exchanges will not be accepted without receipt.
Merchandise must be returned in the original shipping carton.
Please allow 7 to 10 business days to process exchanges (not including shipping time). Please allow three weeks to process all returns.
All special order sales are FINAL.
Gym Digs will NOT accept returns on items that have been cut with a knife while opening the box!
Please help us speed-up the return/exchange process by following the return policy. For Customer Service on all returns and exchanges please email returns@gymdigs.com. Send returns or exchanges to:
Gym Digs - Returns
8 N 1st Ave Suite 32, PO Box 1862
Marshalltown, IA 50158
Please fill out the following information to send with your return.
Name:______________________________________________________________________
Address:____________________________________________________________________
City/State/Zip:________________________________________________________________
I am returning the following items from Order Number ________________________________
Item:____________________________ Exchange for Item:____________________________
Item:____________________________ Exchange for Item:____________________________
Item:____________________________ Exchange for Item:____________________________
Item:____________________________ Exchange for Item:____________________________
Item:____________________________ Exchange for Item:____________________________
Comments:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
